Cant download app error code 491

Network sluggish is another barrier to this annoying issue. Full of Play Store cache sometimes create a problem in opening the Play Store app due to memory insufficiency issue. Many times, Error happens due to Google account error. If the account fails to recognize the app, then it denies launching that specific app.

Sometimes, incorrect installation or incomplete downloading process prevents to access the Play Store app. First, turn on your Android or Apple handset and launch the Gallery. Click on the Settings app and launch the Settings window. After that, tap on the Force Stop option. Finally, restart the device to check whether error got fixed or not.

Remove and Re-enable the Google Account You can fix the error code by resolving the Google account sign-in issue. First, click on the Settings app from the device gallery and tap on the Accounts from the Settings window.

Locate Google easily by entering it in the Find text box and select it from the list. Next, hit the Remove button and delete the Gmail Account from the list. Restart the PC and reopen the Settings window. After that, go to the Account Settings again and include the same Google account. Thus, you can fix the Google Play error code without any hassle. Reinstall the Google Play Update To enhance the Google Play Store service, you need to remove the app from your device and install it again with the latest version.

Open the Settings window and click on the Apps under this section. It will fix the update installation issue effectively. Again, go to the Settings window and click on the Apps from the same window.

Next, double-tap on the Google Play Service from the running services and click on the Uninstall Updates button and it will take a few minutes to complete.

Now, go to the Google Official website. Download and install the latest version of the Google Play that must be compatible with your Android handset. Finally, reboot the android device and launch the Google Play Store to verify whether the changes take effect or not. First, click on the Settings app and open the Settings window. Now, locate the Network Connection from that window. After that, choose the network device as Mobile Networks and click on the Access Point Names from the same window.

Finally, close the window and try to restart the device. Now, try to open the Google Play Store app to check whether the error code got resolved or not.

Now, toggle on the button which is set as disabled and enable it for accepting the unknown resource. Next, click on the Download and install button bedsides the APK files and it will take a couple of minutes to finish the installation program. Make sure that your handset has enough space to install the new updates and clean the storage spaces if necessary. Finally, tap the Finish button when done and refresh the device by rebooting the device.

Then, launch the Google Play Store again and verify whether the problems got fixed or not. Reset App Preference Again, touch the gear icon and launch the Android device settings window. Choose the Apps tab and go to the Application Settings section from this window. Next, tap the three dots from the upper-right corner of the screen and select Reset App Preferences from the same screen.

Finally, hit the Reset Apps button and it will take a couple of minutes to complete the Google App Reset process. Restart the device when the entire program is done and check whether Android error code still comes up at the time of accessing the Play Store or not. Now, verify whether the memory card has enough storage space to download and install the latest version of Play Store.

Next, make sure that the external storage is not corrupted or not. Finally, store and transfer the file into that storage card and keep memory free to avoid glitches. Verify the Network Connection You can fix the internet connection sluggish problem and resolve the Play Store app issue immediately.

If you are a user of the wired connection, then you must check the physical connectors. Even, if the ethernet cable is found as defective, then replace with the new one. Moreover, check the port that all the ports are working properly or not. So, repair them as soon as possible if necessary. Furthermore, the wires should be connected to the ports very tightly and resolve the network error easily.

Harpreet Singh Harpreet Singh 91 1 1 gold badge 1 1 silver badge 2 2 bronze badges. All I had to do was clear the cache for services and store. No need to clear data and waste time re-entering your account details. In our situation, the problem was that the clock was on the wrong time.

User had disabled automatic date and time, clock was at least several hours off, and this caused lots of errors. Sorry, can't post this as an answer, since I don't have enough reputation. Add a comment. Active Oldest Votes. Improve this answer. Zlatty Zlatty 4 4 gold badges 14 14 silver badges 27 27 bronze badges. It shouldn't ask you to agree to the TOS if you just clear the cache. Did you mean to specify clearing the data section instead? Aravind Babu Aravind Babu 19 1 1 bronze badge.

You really don't need to remove your account. You just need to clear data and cache for play services and play store. Sign up or log in Sign up using Google. Sign up using Facebook. Sign up using Email and Password. Post as a guest Name. Email Required, but never shown. The Overflow Blog. Who owns this outage? Building intelligent escalation chains for modern SRE. Podcast Who is building clouds for the independent developer? Featured on Meta. Now live: A fully responsive profile. Reducing the weight of our footer.